Effective Date: February 6, 2025
At Angel Alliance PT & AC PLLC, doing business as Wongs Acupuncture PC & Angel Alliance Physical Therapy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you use our website, contact us, or receive services from us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, date of birth, insurance information, and payment information.
- Medical Information: Health history, current health conditions, treatment history, and other health-related information you provide to us.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, and website activity.
- SMS Data: Phone numbers, SMS consent status, and communication preferences for text message notifications.
How We Use Your Information
We may use your information to:
- Provide and manage healthcare and wellness services.
- Schedule appointments and communicate with you.
- Process payments and insurance-related information.
- Respond to inquiries and provide customer support.
- Improve our services, website, and patient experience.
- Comply with legal, regulatory, and healthcare requirements.
- Send SMS notifications if you have opted in.
Sharing Your Information
We may share your information with:
- Healthcare providers involved in your care.
- Payment processors and billing service providers.
- Insurance companies when necessary for claims or verification.
- Regulatory or legal authorities when required by law.
- Third-party service providers who assist with website, scheduling, billing, communication, or operational services, subject to confidentiality obligations.
- SMS providers for the secure delivery of text messages.
Phone numbers collected with SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing purposes under any circumstances.
Security of Your Information
We implement reasonable and industry-standard security measures to help protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Medical Information and Website Communications
We take reasonable steps to protect health-related information. However, communication through our website, email, or SMS may not be appropriate for sharing highly sensitive medical information. For matters involving protected health information or urgent medical concerns, please contact our office directly.
Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Access your personal information.
- Request corrections to your personal information.
- Request deletion of your personal information, subject to legal and medical record retention requirements.
- Opt out of marketing communications, including SMS notifications.
- Withdraw SMS consent at any time.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website performance, enhance user experience, and understand how visitors use our website. You can control or disable cookies through your browser settings.
Website Analytics
We may use third-party analytics tools, such as Google Analytics, to better understand website traffic, user behavior, and website performance. These tools may collect information such as pages visited, time spent on the website, browser type, and general location data.
SMS Terms and Conditions
SMS Consent Communication
The information obtained as part of the SMS consent process, including phone numbers, will not be shared with third parties or affiliates for marketing purposes under any circumstances.
Types of SMS Communications
If you have consented to receive text messages from Angel Alliance PT & AC PLLC, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Account status updates
- General service-related notifications
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week regarding appointments, billing, account status, or service-related updates.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Angel Alliance PT & AC PLLC by submitting an online form at:
https://holisticgo.com/contact-us/
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. You may also contact us directly to request removal from our messaging list.
Help
For assistance, reply HELP to any SMS message or visit our website at:
Additional SMS Disclosures
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit https://holisticgo.com.
- Privacy Policy: https://holisticgo.com/privacy-policy/
- Terms of Service: https://holisticgo.com/terms-conditions/
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental or guardian consent.
California Privacy Rights
Residents of California may have additional privacy rights under applicable California privacy laws. If you are a California resident and have questions about your privacy rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Angel Alliance PT & AC PLLC
38 S Station Plaza
Great Neck, NY 11021
Phone: (516) 201-2345
Website: https://holisticgo.com
For location-specific inquiries, please visit our Contact Us page:
https://holisticgo.com/contact-us/
By using our services and website, you consent to the terms of this Privacy Policy.